Our Customers

A Few of Our Happy Customers

Intercontinental “With Benbria we have more visibility into ‘at-risk’ guests which allows us to win them over by addressing their requests and comments while they are still on our property.” Peter Koehler, Regional Director of Operations and General Manager for InterContinental San Francisco
A-and-W “Benbria is helping us establish a deeper personal connection between our staff and our customers by facilitating more feedback during their visit. This real-time staff action is helping us to enhance the customer’s experience, mitigate negative online reviews and foster positive ratings.” Nancy Wuttunee, Senior Director Operating Excellence, A&W Canada
Brookstreet “Instant guest feedback gives us the ability to know the quality of the guest experience during their stay and quickly respond to their needs and concerns while they are still on our property.” Nyle Kelly, Director Operations, Brookstreet Hotel
Farmboy “Farm Boy is committed to be the fresh food experience service leader and Benbria helps us achieve this goal by establishing a real time interaction with our customers so that we can continue to improve every visit everyday.” Jeff York, CEO, Farm Boy, Inc.
TAMU-TC “Benbria allows Texas A&M to streamline and more effectively manage our operations in a way we never could with other products, giving us instant visibility into our IT quality of service and allowing us to address requests and concerns more quickly and effectively than before.” Dr. Walt Magnussen, director for telecommunications, Texas A&M University