Manage customer text, chat, email and more from a single inbox
Loop® is a mobile, text and insight solution that allows your staff and customers to connect instantly in real-time throughout the entire journey resulting in improved satisfaction, more revenue and better operations.
Loop for restaurants motivates front-line staff to improve QSC by helping staff and guests engage with one another in a personal dialog using their channel of choice – text, native app, web app, email, website and kiosk.
Loop helps associates and customers engage with one another in a personal dialog using their channel of choice and presents this dialog into a single inbox where it’s instantly available, trackable and measurable.
Loop helps hotel staff and guests engage with one another in a personal dialog. Guests can use their smartphones to easily input compliments, make requests and raise issues for properties to immediately act upon.
Loop provides an open and direct dialog channel between the meeting planner customer and hotel staff helping them to communicate, track and fulfill requests than the status quo of emails, texts, two-way radios and phone calls.
Loop empowers organizations to improve employee motivation, retention and productivity by providing a real-time personal connection between the employees and designated management team members.